Subscription, Cancellation & Refund Policy

Subscriptions are not open for purchase yet. When you purchase a subscription, you agree to the following billing, cancellation, address change, and refund terms.

Monthly billing & automatic renewal

Your Little Reminder is a recurring monthly subscription.

Subscribers will be automatically billed on the 10th of each month using the payment method provided at checkout. Your subscription will automatically renew each month unless you cancel in accordance with the cancellation policy below.

It is your responsibility to ensure that your payment information remains current and valid.

Cancellations

You may cancel your subscription at any time.

To avoid being charged for the upcoming monthly subscription, cancellation requests must be submitted by the 5th of the month.

If a cancellation request is received after the 5th, the subscription may already be processed for the upcoming billing cycle. In that case, the cancellation will take effect for the following month.

Mailing schedule

Monthly Your Little Reminder packages are mailed on or around the 15th of each month.

Mailing and delivery times may vary depending on USPS and other circumstances outside of our control.

Address changes

Subscribers are responsible for providing an accurate and complete mailing address.

If your mailing address changes, please email us with your updated address by the 10th of the month to ensure we have time to update your information before that month’s mailing.

Address changes submitted after the 10th may not take effect until the following month’s mailing.

Your Little Reminder is not responsible for mail sent to an incorrect or outdated address provided by the subscriber.

Refund policy

Because each monthly package is prepared and mailed specifically for subscribers, subscription payments are generally non-refundable once a package has been prepared or mailed.

If you do not receive your monthly letter, please contact us at hello@yourlittlereminder.com within 30 days of the mailing date so we can review the situation.

While Your Little Reminder cannot guarantee delivery times or be responsible for delays or loss caused by USPS or other circumstances outside of our control, we want every subscriber to have a positive experience. If a mailing issue occurs, we will review the circumstances and, when appropriate, may offer a replacement mailing, account credit, or another reasonable resolution at our discretion.

Failed payments

If your monthly payment cannot be processed, we may attempt to process the payment again or contact you to update your payment information.

If payment is not successfully received, your subscription may be paused or canceled, and you may not receive that month’s package.

Changes to your subscription

Your Little Reminder reserves the right to update subscription pricing, policies, or other terms when necessary. Subscribers will be provided notice of material changes when appropriate.

Contact us

For questions regarding your subscription, cancellations, address changes, or delivery concerns, please write to hello@yourlittlereminder.com.

Thank you for being part of Your Little Reminder — for every season of life.